Beware Common Scams
Stop immediately if you encounter any of these situations. Most importantly, do not send money or form of payment.
Credit Union Impersonation Scam
You receive a call that appears to be our number from someone posing as a CFCU employee. You are asked to share a verification code to confirm your identity. Never share a verification code! The code provides immediate access to your account.
The scammers have already obtained your username and password, typically through email that is not protected by two-factor authentication. Hang up and change your password. Always initiate phone calls where you need to provide confidential information.
Computer Support Scam
A prompt on your PC states that there is a problem (like a virus) and that you should call a support number to resolve the issue, often claiming to be Microsoft Support. Do not call the support number or provide remote access to your computer.
The scammers intend to remotely access your computer and steal your logins. Instead, delete your browser history. When you need computer support, start with a person you know or a local business.
Gift Card Scam
You receive payment for completing a task and are asked to purchase gifts cards and provide the gift card information. The payment is returned as fraudulent and the money you spent on gift cards is irrecoverable.
You receive payment for completing a task and are asked to return part of it by wire or P2P service (like Western Union or Zelle). Before the check is returned as fraudulent, the money you returned is sent and irrecoverable.
Relative in Need Scam
You receive a call or email concerning a relative who needs immediate help, typically while traveling internationally. You are asked to send money to help resolve the situation. This scam is commonly directed at grandparents with a grandchild in need.
You meet someone online from a foreign country. You message one another. As the relationship develops, you are asked to send money to help in a sad situation. This is a tough one because you are invested emotionally, but sending money is the biggest red flag of every scam.
Tax Audit Scam
You receive a call about a tax problem and are told to pay in order to avoid a lien, garnishment, fines, or even imprisonment. Do not be alarmed or frightened by the threats. Hang up and do not provide personal information. You will receive a letter from the IRS if there is a concern about your tax return or tax payments.