Not Eligible for Skip-a-Pay

Many factors are taken into consideration when determining which loans are eligible for Skip-a-Pay. The most common factors include the type of loan, how long a loan has been open, and loan payment history.

To inquire as to why your loan is not eligible, please send us a message.  You may also contact a Member Services Representative at (615) 385-6866 or toll free at (800) 342-2316.