March 31st, 2020

60 Stories for 60 Years- 21

From day one I have been impressed with the friendliness and warmth of the people who work at CFCU.  My main dealings are with the Hendersonville branch but when I call the main branch I still get great friendly service.  In my time at CFCU there is one lady in particular that has become quite special.  Paulette Adams has become a special person to me over the years.  She has helped me with car loans and several refinances over the years.  She has also helped me with other financial issues along the way.  She also took the time to coach my daughter when she opened her first checking account on good financial practices.  But Paulette has done so much MORE than all of these things.  She greets me with enthusiasm every time I enter the bank.  She rejoices with me when something good happens in my life; buying a new house, getting engaged and remarried, etc.  She also supports and encourages me when life throws a curve ball…..divorce, broken air conditioning unit, broken down car, etc.  I enjoy being known by her not as a customer, but as a friend.  I feel safe knowing she is in my corner an will offer good sound financial advice to me.  I feel blessed to have a person like Paulette working at my bank.  I like being known as a real person and not just a number or a familiar face.  Someone who knows about me……more than just how much money I have in my banking accounts.  Thank you CFCU and a very special thank you to Paulette Adams who feels like family to me.


Member Since 2007

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Category: 60 Stories for 60 Years, General News